A Cramming Officer can fail in his efforts to correct a flubbing staff member if he tries to cram over out ruds.
Cramming done over an ARC Break, like Auditing, will result in the person getting worse, more out of comm or misemotional. Cramming a person over a problem or W/H will produce no change so no correction will occur.
Out ruds are easy to spot. The person with an ARC Break, won’t talk or is misemotional or antagonistic. A problem produces fixated attention that prevents Cramming from finding the actual area of difficulty. Natter and 1.1 remarks means a withhold.
Recently a musician being crammed kept bringing up a dispatch that he was in mystery about concerning the group. Every time it was mentioned it read or BDed yet the Cramming Officer continued “Cramming” him and never handled it. So no product.
I sat the musician down, told him he was crammed over a problem, the mystery about the dispatch, cleaned it up by getting the dispatch and letting him go over it, made sure the problem was handled then found the area of misunderstood and traced it back to an early age and the Why fell right out.
And I got the Cramming Officer crammed by the Senior C/S and found her Why too.
So the moral of the story is
It is too costly in lost production and flaps.
When the Cramming Officer flubs you must get him crammed fast because he will repeat the error on others and there goes your results.
In such cases, get him crammed immediately by the Qual Sec or Senior C/S. If it is the Qual Sec who has flubbed, then he is crammed either by the Senior C/S or the Keeper of Tech.
It is often not enough just to correct a Why and do no further handling in Cramming. Most Cramming Cycles reveal a broader area of situation which must also be handled.
An example is the Auditor who flubs on an L4BR and during the Cramming reveals he never really listened to the key SHSBC L&N tapes.
The Cramming Officer who does not also program the Auditor for a review of those tapes would not have fully corrected that Auditor. You could accurately predict future L&N flubs and pc upsets.
A subsequent program such as the one above would count as an additional Cramming Cycle for the Cramming Officer, or a Retread if lengthy and would count as additional points.
Therefore the maxim of Cramming is:
Honest correction must be fully and completely done for the sake of the public and the org as well as the staff member.
Cramming success depends on not Cramming over out ruds and on fully handling all areas of confusion or weakness.
Follow these operating rules and you will enjoy rave results and real correction.
And your org stats will soar.